Frequently Asked Questions

Order Questions

What forms of payment do you accept?

  • Credit /Debit Cards: Visa, Mastercard, American Express, Discover
  • PayPal
  • Google Pay
  • Apple Pay

I haven’t received / can’t find my order confirmation email. How can I check if my order was accepted?

Contact us via the form below. Our team will respond to you as soon as possible. 

Shipping & Delivery Questions

What delivery options do you offer?

United States (Domestic and APO/FPO/DPO Mail)

  • USPS Ground
  • USPS Priority Mail
  • UPS Ground
  • UPS 2-Day

    International:
  • TBD

What are your shipping rates?

Shipping rates vary per order. You will be able to choose from a variety of services at checkout.

What is your return policy?

Customers can return items for a full refund or exchange within 30 days of purchase. Items must be in new, unused condition.
Customers are responsible for shipping costs and must contact DDP before sending their item.

Contact us below to alert us about the return.

Elements of Pride Questions

What is The Elements of Pride?

Elements Of Pride is a new collection that celebrates the beauty & diversity in our community.

I think you are missing. . .

Are we missing an element? Use our form below and let us know!

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